Terms & Conditions and Privacy Policies

Website Advertiser Terms and Conditions

These terms and conditions describe the basis for the purchase by the Advertiser and sale by us of the Services (as defined herein) described on this website. By purchasing any of the Services you agree to be bound by these terms and conditions.

  1. Definitions

In these terms and conditions, “we”, “our” and “us” means Welltodo London which is a trading name of Welltodo London Limited, a company registered in England & Wales under company number 09265827, whose registered office is at 10-14 Accommodation Road, Golders Green, London NW11 8ED.

“Advert” means the advert or listing posted on our Website to be validated by our Website team

“Advertiser” means the person or entity identified in the chosen advertising package who places the Advert and with whom this Agreement is made with us together with their successors and assignees;

“Advertising Copy” means the detail and layout of the Advert, provided by the Advertiser, or created by us on your behalf;

“Agreement” means these terms and conditions, the provisions of the chosen advertising package and any other documents expressly referenced in either final or fully agreed form.

“Option” means the advertising package chosen from our online selection. There are a number of Options to pick from, eg. Showcase, Mini Showcase or Banner

“Price” means the sums to be paid for the Advert by the Advertiser as specified in the chosen advertising package. Unless otherwise stated the Price is exclusive of VAT and all other applicable taxes and duties which shall be paid in full by the Advertiser as part of the Price at applicable rates.

“Services” means the services we agree to provide to you under these Conditions, as defined in clause 2 below.

“Website” means www.welltodolondon.com

“you” and “your” means the Advertiser.

  1. Services, Price and currency

Our provision to you of advertising services, namely our placing the Advert for the Price (the “Services”) is subject to this Agreement. The description of the Services, Price and the currency in which Price is to be paid will be set out in the proposal/invoice. In the absence of any agreement as to currency the Price shall be paid in Pounds Sterling.

  1. Orders

3.1. Your order to place an Advert constitutes an offer to place that Advert for the Price subject to the provisions of this Agreement. Orders shall not be accepted by us until after your credit or account card has been authorised for the transaction, but the authorisation of such payment shall not oblige us to accept your offer.

3.2 Our acceptance of your order will be at our sole discretion and will be effected by way of an email confirmation to the email address you supply to us. The contract between us will only be formed when we send you such confirmation, or other written confirmation of acceptance of your offer.

3.3 We reserve the right to terminate this Agreement immediately if (acting reasonably) we believe that the Advertiser has sold space to a third party not mentioned at the time of placing the advert without our permission.

  1. Publication of the Advertising Copy

We will send you a link to your live advert and /or listing details on our Website with information about the elements you could have but are missing, eg. images. If we do not receive written notification of your intention to amend the Advert within one week the Advert will be deemed by us to be approved by you. You can email us throughout the period in which the Advert is displayed on the Website with additions/amendments. We shall use reasonable endeavours to make such additions or amendments within a timely manner but shall not be obliged to do so within any specific timescale. We reserve the right to refuse to make any such amendment of addition where we in our absolute discretion deem it to go beyond the Option which you purchased or where we in our absolute discretion consider the number or extent of additions or amendments which you have asked for to be excessive.

  1. Payment

5.1 The full price of the Advert and Services is paid upfront by electronic funds transfer or paypal.

5.2 Our prices are subject to variation from time to time. If the Price increases between your order to place an Advert and our acceptance of the order (or if it is not specified in the order, or if we become aware that the pricing information on the basis of which you placed an order is out of date), we shall notify you of the correct applicable Price and give you a reasonable opportunity to withdraw your order before we accept it by sending confirmation in accordance with clause 3.2 above.

5.3 Unless agreed otherwise with us when you place the Advert, the Advert will remain current for one year from the date it first appears on the Website. We will contact you before the date that the Advert expires with your renewal details.

5.4 We reserve the right to charge you interest before and after any judgment at the maximum rates under applicable law if you fail to make any payment due under this Agreement.

  1. Access to the Website and content

6.1 We are continually improving our service to our clients, so specifications, prices or design changes may be made to the Website at any time. We shall use reasonable commercial endeavours to keep the Website up to date but information and specifications given are for your information only and are subject to change without notice.

6.2 We will endeavour to allow uninterrupted access to the Website, but access may be suspended, restricted or terminated at any time. Use of the Website is subject to these terms and conditions and the Website User Terms.

  1. Warranties and indemnity

7.1 We warrant that the Services shall be supplied using reasonable care and skill.

7.2 You represent, warrant and undertake that:

(a) The Advertising Copy:

(i) is not defamatory, does not contain any material which is offensive, inflammatory, obscene, blasphemous, threatening or illegal; and

(ii) does not infringe the copyright, trademark rights or other rights (including without limitation intellectual property rights) which any third party may have in the content of the Advertising Copy;

(b) you own the copyright in the Advertising Copy or you have the right to give us permission to use it on the Website or in the Directory in all the countries in which the Directory will be distributed;

(c) you own or otherwise have the authority to use all trade marks, logos, trade names, the names of trade associations or quality assurance marks used in the Advertising Copy in all the countries in which the Directory will be distributed;

(d) you have provided the correct telephone and email details to be published on the Website and shall notify us promptly of any changes during the currency of the Advert;

(e) your material is not in any way liable to mislead others or otherwise be detrimental to or inconsistent with our standing or reputation; and

(f) you have the authority to bind any business on whose behalf you purchase our Services.

7.3 You will fully indemnify us and keep us fully indemnified for any costs, expenses, fines, damages or loss whether directly or indirectly arising (and including without limitation, economic loss) suffered by us arising out of your alleged or proven failure to observe any of the terms of this clause 7.

  1. Cancellation

8.1 During the currency of the Advert, you may cancel part or all of your Order by notifying us in writing at our registered office, in which case the cancellation charges set out in this clause will apply.

8.2 Where you have given us notice requiring the removal of the Advert, we shall remove the Advert from the Website within 1 month of receipt of your notice. No refund of any monies paid will be due to you, and we will nonetheless be entitled to charge and invoice you in respect of services supplied in respect of the Advert up to the date which is 1 month after the date on which we receive your notice.

8.3 Any failure by you to make any payment or pay any instalment agreed between the parties to this Agreement or any other contract between us within thirty (30) days of the date of the invoice will result in your Advert being cancelled immediately and your position on our Website being lost unless other arrangements have been made in agreement with us.

  1. Liability

9.1 We shall not be liable to you in connection with this Agreement in contract, tort, breach of statutory duty or otherwise for any anticipated or actual loss of: revenue, profit, turnover, goodwill, sales, business, business opportunity, savings or data or for any other indirect or consequential loss.

9.2 Our aggregate liability to you in connection with this Agreement shall not exceed the Price of the Order(s) placed by you.

9.3 Notwithstanding anything else in these terms and conditions, we accept unlimited liability in respect of death or personal injury caused by our negligence.

9.4 Except as expressly stated in this Agreement, we do not give any representation, warranties or undertakings in relation to the Services. Any representation, condition or warranty which might be implied or incorporated into this Agreement by statute, common law or otherwise is excluded to the fullest extent permitted by law.

  1. Statutory Rights

These terms and conditions do not affect your statutory rights (if appropriate) as a consumer.

  1. Matters outside our control

We shall not be liable to you or in breach of this Agreement for delay or failure to perform if the delay or failure results from a cause beyond our reasonable control. If we have to contact you or give you notice in writing, we may do so by e-mail or by post to the address(es) (or any of them) you provide to us in your Order.

  1. E-mail, user name and password

12.1 E-mails to you shall be sent to the address that you specify to us. It is important that you give us an accurate and valid e-mail address and promptly let us know if there are any changes to it.

  1. General

13.1 If we fail to enforce a right under this Agreement, or we delay in doing so, that failure or delay will not constitute a waiver of any such rights and will not prevent us from enforcing other rights, or the same type of right on a later occasion.

13.2 If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected.

13.3 We may transfer our rights and obligations under this Agreement to another organisation. You may only transfer your rights or your obligations under this Agreement to another person if we agree in writing.

13.4 This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

  1. Complaints

If you have a complaint, please e-mail us at: [email protected]

  1. Privacy

15.1 We comply with all applicable data protection laws. We reserve the right to use details that you have provided to us as set out in our privacy policy, as varied from time to time.

15.2 Unless otherwise indicated when providing your contact details, you expressly agree that we may use information about you obtained by us under this Agreement for the purpose of sending you promotions offered by us and/or any third parties whom we deem trustworthy; there will be an option to unsubscribe from such marketing communications at any time.

  1. Intellectual property

16.1 The copyright in the material contained in the Website, together with the Website design, text and graphics, and their selection and arrangement, the typographical arrangement of material supplied by third parties and all software compilations, underlying source code and software (including applets) belongs to Welltodo London Limited, or the providers of such information. All rights are reserved. None of this material may be copied, scraped, reproduced or redistributed without our written permission and it is a breach of these terms and conditions to do so.

16.2 Welltodo is a registered trademark of Welltodo London Limited. Other product and company names mentioned on the Website may be the trademarks or registered trademarks of their respective owners.

16.3 You shall retain ownership of all copyright in data you submit to the Website. You grant us a world-wide exclusive, royaltyfree, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.

  1. Entire Agreement

17.1 This Agreement (together with our Privacy Policy and Website User Terms and Conditions) sets out the entire agreement and understanding between the parties and supersedes all prior agreements, understandings or arrangements (whether oral or written) in respect of the subject matter of this Agreement.

17.2 Each party acknowledges that it has entered into this Agreement in reliance only on the representations, warranties, promises and terms contained or expressly referred to in this Agreement (together with our Privacy Policy and Website User Terms and Conditions) and, save as expressly set out in this Agreement, neither party shall have any liability in respect of any other statement, representation, assurance, warranty, understanding or promise made prior to the date of this Agreement unless it was made fraudulently.

  1. Our right to vary these terms

18.1 We may revise these terms and conditions from time to time.

18.2 Every time you place an order with us, the terms and conditions in force at the date on which we accept your order by sending you written confirmation will apply to the contract between you and us.

  1. Governing law

19.1 These terms and conditions shall be governed by and construed in accordance with English law.

19.2 Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties irrevocably submit.

Website User Terms and Conditions

If you use the Welltodo London website hosted at welltodolondon.com (which is referred to herein as the “Website”), you agree to be bound by and to comply with these terms and conditions.

If you do not agree to these terms of use, you must not use the Website.

  1. Definitions

In these terms and conditions, “we”, “our” and “us” means Welltodo London which is a trading name of Welltodo London Limited, a company registered in England & Wales under company number 09265827, whose registered office is at 10-14 Accommodation Road, Golders Green, London NW11 8ED.

  1. Access to the Website and content

2.1 We operate the website.

2.2 The information provided by us on the Website is not in any way a recommendation to buy any products or services featured and you should seek appropriate independent advice before taking, or refraining from, any action on the basis of the content on the Website.

2.3 We will endeavour to allow uninterrupted access to the Website, but access to the Website may be suspended, restricted or terminated at any time. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

2.4 We reserve the right to change, modify, substitute or remove without notice all or any part of the Website, or any information on the Website, from time to time at our discretion.

2.5 We assume no responsibility for the contents of any other websites to which the Website has links or which make reference to the Website. Such links should not be interpreted as endorsement by us of those linked websites. We shall not be liable for any loss or damage that may arise from your use of them.

  1. Intellectual Property

3.1 The copyright and all other worldwide intellectual property rights in the material contained in the Website, together with the website design, text and graphics, and their selection and arrangement, the typographical arrangement of material supplied by third parties and all software compilations, underlying source code and software (including applets) belongs to Welltodo London Limited, or those who provide such information or content to us.  All rights are reserved. None of this material may be copied, scraped, reproduced or redistributed without our express prior written permission and it is a breach of these terms and conditions to do any of these things.

3.2 Welltodo is a trademark of Welltodo London Limited.  Other product and company names mentioned on this Website may be the trademarks or registered trademarks of their respective owners.

3.3 You shall retain ownership of all copyright and other worldwide intellectual property rights in data that you may submit to the Website. You grant us a world-wide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.

3.4 If you print off, copy or download any part of our site in breach of these terms of use, your right to use the Website will cease immediately and you shall, at our option, return or destroy any copies of the materials you have made.

  1. Exclusions of liability

4.1 We use reasonable endeavours to ensure that the data on the Website is reasonably accurate and to correct errors or omissions as soon as practicable after being notified of them and being able to verify the same (where necessary). We do not monitor, verify or endorse the accuracy of the information hosted on the website, or the information submitted by third parties for posting on the Website and you should be aware that such information may be inaccurate, incomplete or out of date. It is provided by us for broad information purposes only. You accept that it is your responsibility to verify the accuracy of such information before using it. The views expressed by other users on our site do not necessarily represent our views or values. To the extent permitted by applicable law, we disclaim all warranties, representations and guarantees (whether express or implied) as to the accuracy of any information contained on or linked to the Website. We do not guarantee that the Website will be fault free and do not accept liability for any errors or omissions. This may include (but without limitation) business, event, and promotion details.

4.2 To the maximum extent permissible by applicable law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

4.3 To the maximum extent permissible by applicable law, our and our staff and directors’ maximum liability for direct losses arising under or in connection with this Website or the information included on it is limited to each user to £1000 in aggregate. In no event shall we or our staff or directors be liable for any indirect loss or consequential loss, including but without limitation for loss or anticipated loss of: profit, data, revenue, business opportunity, savings, goodwill or reputation.

4.4 We do not give any warranty that the Website is free from viruses or anything else which may have a harmful effect on any technology. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material owing to your use of the Website or to your downloading of any content on it, or on any website linked to it.

  1. Liability for third parties’ goods and services

We promote a number of suppliers on the Website and may advertise and/or offer you the opportunity to buy goods and services from those suppliers through the Website.  We accept no liability for any goods or services provided by third party suppliers.  Any goods or services which are not stated to be provided by us are provided by third parties over whom we do not have control and you should satisfy yourself that you wish to purchase those goods or services before contracting with the supplier.  The suppliers will be supplying on their own standard terms and conditions and you should check that you agree to those terms and conditions before placing an order.

  1. User name and password

6.1 On registering with us, if you are issued with a user name and password this must always be used in order to access certain restricted parts of the Website.  The user name and password are personal to each registered user and are not transferable to third parties.

6.2 Your user name and password are the methods used by us to identify you and so are very important.  You are responsible for all information posted on the Website by anyone who uses the Website using your user name and password and for any payments due for services accessed through the Website by anyone using your user name and password.  You should therefore take care of your password and change it regularly, including when you suspect that others may have seen it.  Any breach of security of a user name and password should be notified to us immediately.

6.3 You may not adapt or circumvent the systems in place in connection with the Website, nor access the Website other than through normal operations.

6.4 We have the right to disable any user name or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

  1. Data submitted by users

7.1 If you submit data for display on the Website you are responsible for ensuring that the data is accurate, complete and up to date and for updating that data where necessary.

7.2 If you submit data for display on the Website you are responsible for ensuring that no data is uploaded or submitted which is illegal, unlawful, untrue, defamatory, obscene or abusive or otherwise objectionable or in breach of any applicable laws or rights of third parties.

7.3 You warrant that you have taken all reasonable precautions to ensure that any data you upload or otherwise submit to the Website is free from viruses and anything else which may have a contaminating or destructive effect on any part of the Website or any other technology.

7.4 We reserve the right (without limiting our rights to seek other remedies) to remove offending material placed on the Website that we consider to constitute a misuse of the Website or which is otherwise harmful to other users of the Website. Without prejudice to clause 6.4, we may also suspend or permanently refuse access to the Website to anyone who we (acting reasonably) suspect to have breached or be likely to breach these terms and conditions.

7.5 You shall indemnify us for any claim or loss (including without limitation, economic loss) suffered by us arising out of your failure to observe any of the terms of this condition 7.

7.6 Subject to the Contracts (Rights of Third Parties) Act 1999 condition 7.5 may be enforced by the following people in their own right:

(a) any third party with whom we contract for content or advertising; and

(b) our employees or agents

at the time of any failure to observe.

7.7 We may disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy. We may also disclose such information to law enforcement authorities where we reasonably consider it necessary to do so.

7.8 We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Website.

  1. Data protection

Our Privacy Policy (available on this webpage) also applies to your use of the Website. Our Privacy Policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.

  1. Cookies

The Website uses cookies to collect information about you. Cookies are small data files which are placed on your computer by the Website and which collect certain personal information about you. This enables us to tailor our service offering (including the Website) to provide you with products and services which are more relevant to your individual tastes. By continuing to use the site, you are agreeing to our use of cookies. You may change your website browser settings to reject cookies, although please note that if you do this it may impair the functionality of the Website. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org.

  1. Linking to the Website

10.1 You may link to the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

10.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

10.3 You must not establish a link to our site in any website that is not owned by you.

10.4 We reserve the right to withdraw linking permission without notice.

10.5 The website in which you are linking must comply in all respects with the content standards set out in relation to uploaded data in condition 7.2.

  1. General

11.1 If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected.

11.2 We may modify these terms and conditions at any time by publishing the modified terms and conditions on the Website. The terms and conditions as modified will be binding on all users of the Website from the time of publication on the Website.

  1. Governing law

12.1 These terms and conditions shall be governed by and construed in accordance with English law.

12.2 Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit.

Privacy Policy

This Privacy Policy (together with our Website User Terms and Conditions – also available on this webpage – and any other documents referred to in it) governs the collection, storage and use of personal information collected by us, Welltodo London Limited, via our website at www.welltodolondon.com (the “Welltodo London Website”). It provides you with details about the personal information we collect from you, how we use your personal information and your rights to control personal information we hold about you. Please read this Privacy Policy carefully – by accessing or browsing the Welltodo London Website, you confirm that you have read, understood and agree to this Privacy Policy in its entirety. If you do not agree to this Privacy Policy in its entirety, you must not use the Welltodo London Website.

This Privacy Policy was last updated on 5 August 2015. Please check back regularly to keep informed of updates to this Privacy Policy. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Who we are

Welltodo London Limited is a company registered in England and Wales (company number 09265827), whose registered office is at 10-14 Acccommodation Road, Golders Green, London NW11 8ED.

We respect your right to privacy and will only process personal information you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 as revised by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, and other applicable privacy laws.

We are the data controller for the purpose of the Data Protection Act 1998 (the “Act”).

If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us at any time by any of the following means:

  • phone us at: +44 (0)7501 854 617
  • e-mail us at: [email protected]
  • write to us at: 10-14 Accommodation Road, Golders Green, London NW11 8ED

A quick word about children

We do not and will not knowingly collect information from any unsupervised child under the age of 18. If you are under the age of 18, you should not use the Welltodo London Website unless you have the consent of, and are supervised by, a parent or guardian.

The personal information we collect about you

We may collect and process the following data about you when you access or browse the Welltodo London Website:

Information you give us. You may give us information about you by filling in forms on the Welltodo London Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the Welltodo London Website, subscribe to our service, search for a product, place or event, place an order on the Welltodo London Website, participate in discussion boards or other social media functions on the Welltodo London Website, enter a competition, promotion or survey, and when you report a problem with the Welltodo London Website. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description, photographs, gender, age, date and place of birth, fax number, Twitter, Facebook, Instagram and Linkedin details, favourite listings, books, films, sports, music and food preferences.

Information we collect about you. With regard to each of your visits to the Welltodo London Website we may automatically collect the following information:

– technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

– information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Welltodo London Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information we receive from other sources. We may receive information about you if you use any other websites we operate or other services we provide. We may also receive information about you from third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies).

How we may store and use your information

We, or third party data processors acting on our behalf such as mailing companies, courier/delivery companies, distribution companies, printing companies or freelance distribution staff may collect, store and use your personal information listed above for the following purposes:

– to make the Welltodo London Website available to you and to provide you with content which is tailored to your individual tastes;

– to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

– to provide you with information about other goods and services we offer that are similar to those that you have already read, purchased or enquired about;

– to notify you about changes to our service;

– to ensure that content from our site is presented in the most effective manner for you and for your computer;

– to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

– to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

– to allow you to participate in interactive features of our service, when you choose to do so;

– as part of our efforts to keep our site safe and secure;

– to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

– to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Save as otherwise provided in this Privacy Policy, we will not disclose, sell or rent your personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact us and we will cease any such activity. However, if a third party acquires all or part of our business and/or assets, we may disclose your personal information to that third party in connection with the acquisition. We may also disclose your personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency, or or in order to enforce or apply our Website User Terms and Conditions or other terms and conditions of supply (all of which are available on this webpage) and other agreements; or to protect the rights, property, or safety of Welltodo London Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Finally, we may also collect anonymised details about visitors to our website for the purposes of aggregate statistics or reporting purposes; no single individual will be identifiable from the anonymised details we collect for these purposes.

You can view our e-mail privacy policy on this webpage. The email privacy policy sets out further details of when we will share your personal data and contact you by electronic means. In the event of a conflict between this Privacy Policy and the email privacy policy, this Privacy Policy shall prevail.

Display advertising

The Welltodo London Website has implemented display advertising settings on Google Analytics and collects information on user demographics and interests only for our statistical reporting and website analysis.

Welltodo London uses Google’s Interest-based advertising or 3rd-party audience data (such as age, gender, and interests) with Google Analytics in order to gain a better insight into the audience and improve user experience on the Welltodo London Website. This information is treated as highly confidential and will only be used for internal statistical reporting.

Welltodo London and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to Welltodolondon.com.

Using the Ads Settings, users can opt-out of display advertising and customise Google display network ads.

International transfers

We may transfer personal information that we collect from you to third party data processors located in countries that are outside of the European Economic Area (“EEA”) (including, but not limited to, the following countries: India, Turkey, Thailand, Australia, USA and the Caribbean) in connection with the above purposes. This data may also be stored outside of the EEA, or processed by staff operating outside the EEA who work for us or for one of our suppliers. Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as the United Kingdom, although our collection, storage and use of your personal data will continue to be governed by this Privacy Policy.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Cookies

The Welltodo London Website uses cookies to collect information about you. Cookies are small data files which are placed on your computer by the Welltodo London Website and which collect certain personal information about you. This enables us to tailor our service offering (including the Welltodo London Website) to provide you with products and services which are more relevant to your individual tastes. By continuing to use the site, you are agreeing to our use of cookies. You may change your website browser settings to reject cookies, although please note that if you do this it may impair the functionality of the Welltodo London Website. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org.

Security

Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us.

Your rights

You have the following rights:

  •    the right (exercised in accordance with the Act) to ask us to provide you with copies of personal information that we hold about you at any time, subject to a fee specified by law (the fee is currently £10)
  •    the right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge
  •    the right to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you

If you wish to exercise any of the above rights, please write to us (either by post or by e-mail) at the address specified above.

Third party sites

This website contains links to other websites operated by third parties. Please note that this Privacy Policy applies only to the personal information that we collect through this website and cannot be responsible for, and do not accept any liability in relation to, personal information that third parties may collect, store and use through their website. You should always read the Privacy Policy of each website you visit carefully.

Email Privacy Policy

Our email privacy policy has been set up to demonstrate our commitment to your privacy and the full protection of your information in any email interaction we may share with you.

Sharing and usage

We will never share, sell or give out your personal information with anyone without your permission.

You may receive emails from us:

  • If you have registered your details with us at some point in the past
  • If you have an existing relationship with us
  • If you have a listing on our online directory
  • To provide you with services or information that you request
  • For marketing purposes such as information updates, news or press releases

When you register on Welltodolondon.com, we require your email address. We will use it to send you a confirmation of any request or booking you make, to confirm any profile or account changes you make or for administration and security purposes.

However we respect your time by limiting and controlling the regularity of emails sent to you.

How to opt out

On our emails, you are able to opt out in an easy, automated way located at the bottom of each email, which allows you to stop receiving emails from us.

Or you can let us know directly by emailing [email protected]